Calculate Downtime

Pressures in the healthcare environment increase the need to ensure that your Bayer devices are reliable and performing at peak efficiency.

  • Customers with a Bayer Service Agreement experience 29%* less downtime during an emergency service event
  • A Bayer Service Agreement provides you:
    • Quick issue resolution with average customer calls to Bayer’s Technical Assistance Center lasting less than 15 minutes and being resolved 35%* of the time
    • Uncompromised quality by only using genuine OEM parts and factory certified Field Service Engineers
    • Remote monitoring, diagnosis, and resolution of your injector issues
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Patient Care Commitments

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Quality Demands

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Budget Constraints

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Compliance Requirements

*Estimates based on 2018 service records comparing average resolution times for service agreement customers with access to TAC (Technical Assistant Center ) and EMC (Emergency Service) customers.

Any individuals depicted on this web page are actors and not actual health care providers or patients.
Patient Information listed on the Graphical User Interfaces are fictitious examples only and do not contain any actual patient data.

MRI images throughout this website are actual patient cases but all personal identifiers have been removed or otherwise anonymized. No personally identifiable information is shown.

You are encouraged to report negative side effects or quality complaints of prescription drugs to the FDA. Visit www.fda.gov/medwatch or call 1-800-FDA-1088.

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BAYER, the Bayer Cross, MEDRAD Stellant, MEDRAD Centargo, MEDRAD MRXperion, MEDRAD Stellant FLEX, MEDRAD XDS, MEDRAD Veris, MEDRAD Stellant P3T, MEDRAD Spectris Solaris, MEDRAD Spectris, MEDRAD Mark 7 Arterion, MEDRAD Mark V ProVis, MEDRAD Intego, MEDRAD Avanta, MEDRAD Twist & Go, MEDRAD VFlow, Certegra P3T, MEDRAD FluiDots, MEDRAD Vistron, MEDRAD Envision, MEDRAD Certo, MEDRAD, Stellant, MRXperion, Stellant FLEX, Veris, Spectris Solaris, Spectris, Mark 7 Arterion, Mark V ProVis, Avanta, Envision, Twist & Go, VFlow, Radimetrics, Certegra, P3T, Seamlessly Smart, DirectCARE, PartnerCARE, VirtualCare, SelectCARE, TechCARE and Calantic are trademarks owned by and/or registered to Bayer in the U.S. and/or other countries.

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Last update:  March 2025

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